Sony Hawaii Company
A Division of Sony Electronics, Inc., U.S.A.
Sony Hawaii was established in 1968 upon instructions from then Sony Corporation president Akio Morita, who sent Kenji Tamiya to become Sony Hawaii's first president. Today, Sony Hawaii is led by the sixth and most enduring of Sony Hawaii's presidents (since 1985), Ryozo "Ree" Sakai.

Sales and Marketing Groups
• Consumer Products Sales
• Broadcast and Professional Sales
• International Military Sales Headquarters
• Sony Music
• Sony Computer Entertainment

Service and Distribution
• Regional Service Office
• Factory Service Center
• Regional Distribution Center

Products represented:
• Trinitron color television, monitors, and projection systems
• Home audio and video products
• Personal audio and video products including CD and MiniDisc Walkman
• Handycam digital and 8mm camcorders and digital imaging still cameras
• VAIO computers and peripherals
• PlayStation computer entertainment systems
• Sony Disc Manufacturing (Sony Music)
• Professional, industrial, security, and medical audio and video equipment
     1. Digital Videocassette recorders
     2. Video/Data File Server and Asset Management
     3. DSP video cameras
     4. Production/Post-production equipment
     5. Display products
     6. DVD Authoring
     7. Still Image products
     8. Video conference systems
     9. Medical systems
     10. Security and surveillance systems
     11. Professional audio products

Geographic territory:
• Hawaii
• Guam
• Saipan, Palau and other selected Pacific regions
• U.S. military sales
     1. Japan
     2. Korea
     3. Guam
     4. Europe

Employees:
Hawaii: 61
Overseas: 17

Executive, Sales, Marketing and Administrative Offices
960 Mapunapuna Street 2nd Floor
Honolulu, Hawaii 96819
Telephone: (808) 834-6611
Facsimile:(808) 837-7363

President: Ryozo Sakai
Sr. VP and Controller: Don Kim
VP, Consumer Electronics: Karl Okemura
Director, Broadcast and Professional: Mark Iuchi

Service, Parts, and Distribution
950 Mapunapuna Street
Honolulu, Hawaii 96819

Purchasing Restrictions
Music CD's shown on www.sonyhawaii.com are available for purchase to all U.S. states. All other purchases of Sony products are restricted to the State of Hawaii and its residents only.

Return Policy
All merchandise purchased from Sonyhawaii.com may be returned within (30) days from the date of purchase after obtaining an (RMA) return merchandise authorization. You may call or send an email for the RMA number. Please refer to your invoice number when requesting a RMA. Shipping charges are not refundable, you will be credited only for the purchase price less any deductions based on the condition of the unit returned and any missing accessories that were supplied with the unit. The customer is responsible for all shipping charges. To obtain an RMA number you may call (800) 894-7669 M-F 8:00am to 4:30pm. Oahu residents please call 834-6611 M-F 8:00am to 4:30pm. If you would like to send an email info@sonyhawaii.com . Please note that music CD's and accessories that have been opened will be exchanged only, no credit.

Customer Service Information

Telephone information
U.S. Mainland & Outer Islands (800) 894-7669
Monday - Friday 8:00am to 4:30pm Hawaiian time

Island of Oahu (808) 834-6611

Email: info@sonyhawaii.com

Mailing address
Sonyhawaii.com
960 Mapunapuna
Honolulu, Hi 96819 950

Merchandise Returns
Sonyhawaii.com
RMA Department
960 Mapunapuna
Honolulu, Hi 96819 950

Sony Music Productions Honolulu
960 Mapunapuna St. 2nd Floor
Honolulu, Hawaii 96819
Telephone: (808) 837-7325
Facsimile: (808) 837-7365

Activities: Sony Hawaii is an active participant in the Hawaiian community and has sponsored or is currently a sponsor of organizations such as the Kuakini Foundation, The Aloha United Way, the Honolulu Symphony, and the Sony Open in Hawaii.